Shipping costs / Delivery times:
Inside The Netherlands. The Netherlands.
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Delivery charge € 8,00.
Delivery period 1 – 2 working days.
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EU 1: European Union Belgium, Luxembourg, Denmark (excluding the Faroe Islands and Greenland), Germany, France (including Corsica and Monaco, excl Andorra), Italy (excl. San Marino and Vatican City), Austria, Spain (including Balearic Islands, excl . Canary Islands), United Kingdom (excl. Gibraltar and Channel Islands), Sweden. |
Delivery charge € 15,00.
Delivery period 2 – 5 working days.
This cannot be guaranteed and it depends on customs clearance.
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EU 2: European Union Bulgaria, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal (including Azorean and Madeira), Slovenia, Romania, Slovakia, the Czech Republic.
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Delivery charge € 20,00.
Delivery period 3 – 7 working days.
This cannot be guaranteed and it depends on customs clearance.
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RoW 1: Outside the European Union
Albania, Andorra, Bosnia-Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, Kanaaleiland, Croatia, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City , Belarus, Switzerland.
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Delivery charge € 20,00.
Delivery period 3 – 14 working days.
This cannot be guaranteed and it depends on customs clearance.
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RoW 2: All other countries, including
Australia, Brazil, Canada, China, Hong Kong, Israel, Japan, Morocco, Netherlands Antilles, New Zealand, Russia, Suriname, United States, South Africa.
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Delivery charge € 25,00.
Delivery period 4 – 14 working days.
This cannot be guaranteed and it depends on customs clearance.
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Returns & Refunds within the EU:
If you want to return your order, please contact us as soon as possible explaining the reason why the order is being returned. Returning a mask is only possible within 14 days from its reception, provided that the mask is not used and that it is still in its original packaging. IMPORTANT: Customers returning an orders from outside the EU, must put the note “RETURNED GOODS” on the parcel. Failure to do so may result in extra customs expenses which will be deducted from your account.
Overseas customers:
Receiving an order outside the EU may entail import costs. It is usually the case only with big orders. However, to be on the safe side, contact your local authorities for the details.
Damaged Items:
Contact us as soon as possible in case the received order is damaged.
E-mail: mail@maskshopvenice.com
or by phone: 0031 20 320 3389.
Any other Questions?:
If you have any further questions feel free to contact us at the following email address: mail@maskshopvenice.com or by phone: 0031 20 320 3389. We will do our best to help you.
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